Delivery Terms & Conditions
We aim to ship your items within 2 working days for Mainland UK (unless a specified ORDER item) larger items of furniture will be within 10 working days. We will inform you of any delay.
If items are out of stock please email us and we will let you know restocking dates.
*Please contact us for deliveries to the Scottish Islands and Highlands, Northern Island, Isle of Wight, Channel Islands and Isle of Man. These destinations will incur additional charges. We cannot dispatch any orders to these destinations until we have been contacted.
Generally we cannot deliver to international destinations, however do email us, for it may be possible to accommodate.
We will recycle packaging wherever possible to help our precious world, so do expect a variety of boxes.
All orders will be dispatched to the address provided and signatures will be required.
We are happy to take your call Monday – Friday 9am-5pm.
If our delivery companies are temporarily unable to deliver due to exceptional conditions that are beyond our control, including extreme weather, accidents or unforeseen circumstances we will not be able to meet any time obligations.
All products are checked before dispatch. In the event of products arriving damaged or not as ordered please inform us within 24 hours. If damaged please photograph the product for insurance purposes. We cannot replace the item without a photographic reference. Once the return has been accepted a refund will be sent within 3 working days, by same payment method.
We will do our best to resolve the problem. Order items cannot be returned.
When you place an order with us it will be deemed that you have read, understood and agreed to these Terms & Conditions. If you are unhappy with any part of these terms and conditions, please contact us at firstname.lastname@example.org
Please ensure you pay extra attention to the log basket dimensions, as these are large items and returns will incur an additional 3rd party courier surcharge of £10 + the original delivery cost. Log baskets must be returned in the original packaging to ensure no further handling charges are incurred from the courier company.
The content of this website is wholly owned by brush64.
All images are copyright of brush64 and cannot be used for any commercial use, without prior permission.
Unauthorised use can and may give rise to a claim for damages, and or be a criminal offence. All products are described to the best of our knowledge (weight, dimensions and makeup).
All products are photographed professionally and colour balanced. We cannot be responsible for variations in monitors. Many of our products are of a natural wood, yarn or hide. They will differ in grain tone and colour. Please email us with any queries on a particular item.
All information will be kept & used for company use only and not used by any 3rd party